As comedian, Rodney Dangerfield, used to complain, "I get no respect!" It's hard to believe, with all the new technology they manage, IT departments continue to struggle to gain the respect they deserve within their companies. In fact, in a recent article in CIO Magazine, CIO of City of Los Angeles Information Agency (ITA), Ted Ross, was quoted as ...
Telecom Expense Management and Call Accounting Technology!
It seems like not that long ago that all we were hearing about was 3G and then 4G and all the great things it would be able to do. Now, seemingly overnight, we're hearing about 5G. Will this ever end? The short answer is "no". We'll probably soon be on to 6G and so on. Advances in technology are driving the need for networks to be constantly beefed...
When was the last time you heard or read about AI and ML? How about IoT? G5? Probably not that long ago. And, of course, the list goes on. The fact is that these concepts have almost become commonplace; at least when it comes to talking about them. And yet, behind the scenes at most IT/Telecom departments, there are more realworld issues to f...
If you're in charge of an IT department, no one knows better than you the challenges that the data and analytics bring to your organization. First of all, you're charged with keeping your finger on the pulse of what's on the horizon. Along with that, you're expected to methodically implement those pieces of technology that are best suited to ...
Inc. Magazine recently wrote about Steve Jobs' return to a floundering Apple, back in 1997, and how he restored focus and innovation to get the company back on its feet and into an unprecedented period of growth. And, as they say, the rest is history. The "focus methodology" Jobs deployed was dubbed the "30% rule". In a nutshell, the concept is tha...
Believe it or not we're heading into the last quarter of the year. This is the time when everyone tries to knuckle down and get some things done. It's also the time when you go back and look at all the things you were supposed to accomplish this year and nervously try to tackle a few before the holidays roll around. Here's one thing you could do ...
Today's IT departments are facing plenty of new security challenges, especially those supporting employees who work remotely. As you know, this is a trend that really took off with generation Y employees (millennials) seeking employers who could offer a better work/life balance. So, to secure top talent, employers started providing flexible schedul...
When was the last time you reviewed all the various provider contracts sitting in your drawers or file cabinets? Chances are you could be saving much more by identifying and eliminating unnecessary services and products and negotiating better deals. But if you're like so many managers, you are strapped for time as it is. Who has time to put every...
The Internet of Things. Better known as IoT, a technological phenomenon born from the ability to embed sensors and other components into everyday devices and items to allow us to collect data from them. Lots of data. And, while IoT brings an amazing new level of intelligent information to businesses, there are challenges to IoT and the big data it ...
To say that IT and telecom managers have a lot of challenges these days is an understatement. One of the biggest challenges is getting budget approval to update old technologies and install new ones. Does that sound familiar? One way we work with our clients is to provide better visibility over bills and contracts to help you save potentially thous...
The idea of spring cleaning has long become a cliché, but it's for a good reason. It is an opportune time to take stock of all the items we've collected throughout the year and clean out our inventories as we make way for new ones. Spring cleaning can be particularly beneficial for IT departments, notorious for housing obsolete cables, computer com...
Given the complexities of today's technology and the pressure on IT to perform, you need to have your end users on your side. That means doing more than just satisfying their needs; you need to build a strong relationship with them. Here's how: When you run a busy IT department your days are anything but predictable. All it takes is for your networ...
If you are managing an IT department, you are faced with more tough decisions than ever before. How to secure the best talent for your team, how to optimize your carrier contracts, how to prepare for the next wave of technology, and so on. The list is seemingly endless. Taking on a more strategic role in your organization means positioning yourself...
What will be keeping you up at night this year? The same things as last year? For many IT and telecom professionals the answer is probably "yes" as you continue to struggle with harnessing technology to fit the daily needs of your end users, as well as the future plans of your organizations. It's not easy! At TTI we interact regularly with IT manag...
We're near the end of the year. You've taken time and energy to get a fresh 2019 plan knocked into shape. Your budget is ready with several initiatives outlined and ready to be put into action. But first, you must get your plan and your budget approved by senior management. And that is where many plans can become derailed. Here are four things you...
Those of you who are in charge of IT for your company are well aware of the huge investments being made in cloud-based networks and applications. You may be making some of your own! By the end of this year, assuming the IDC predictions are correct, about 50% of a company's IT annual spend will be cloud-based, increasing to 60% by 2020. Clearly, clo...
In case you haven't noticed, we're in a tight employee market. In many ways that's great news because the economy is booming and unemployment is low. But for organizations seeking fresh IT talent, the competition has become fierce. And managers are bending over backwards to get the best and brightest on board. Some of the perks now being offered to...
As you probably know, the term "TEM" has for decades been the acronym for Telecommunications Expense Management. That's because back when the term was first coined, our world consisted primarily of voice telecommunications services and equipment. So, you might say, it's long overdue for an update. Of course, there's nothing outdated about the value...
We talk with IT folks all the time. And, we have nothing but respect for the myriad of responsibilities they hold in our ever-changing technology landscape. If you work in IT, chances are you are now dealing with more data than ever before, trying to fill skills gaps, tackling security threats and trying to keep your network running smoothly to sup...
We talk to many IT and Telecom professionals who tell us they are pretty confident that they are doing everything possible to keep their networks and devices safeguarded against hackers. Yet they also admit that it's not easy keeping tabs on the latest virus threats and protecting their organizations. We all know ingenious hackers can find new ways...
About TeleManagement Technologies, Inc.
TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Check out other recent posts by TTI
Hard to believe that we're on the edge of yet another new year. Things are beginning to look better, but there are still lingering challenges for IT and telecom managers to overcome.That said, it's heartening to see managers beginning to raise their ...
For most businesses, the new hybrid work model will be around for a while. Perhaps a long while. As employees adapted to working from home, many have found its conveniences hard to give up. And employers are becoming savvy to the fact that this new l...
Remember back around April and May when we were hopeful that we were "out of the woods" from the pandemic?Not so fast! A Gartner, Inc. poll of 238 executive leaders on August 24, 2021 revealed that 66% of organizations are delaying reopening their of...
One of the ongoing challenges IT/telecom professionals face on a regular basis is being bombarded by managers and end users with software and/or devices they claim to need. In some cases, they truly are needed and solve a real issue. However, in oth...
Call accounting is a tool that has been around for years. And it continues to prove its worth for organizations who understand the value of having visibility over their networks, from end user calling patterns to utilization to fraud.Yet there remain...
If you are in charge of an IT/telecom department, you are probably still reeling from over a year of unpredictable, almost head-spinning series of ad hoc adjustments made to accommodate the needs of remote workers. You didn't have months or even week...
