What will be keeping you up at night this year? The same things as last year? For many IT and telecom professionals the answer is probably "yes" as you continue to struggle with harnessing technology to fit the daily needs of your end users, as well as the future plans of your organizations. It's not easy! At TTI we interact regularly with IT manag...
Telecom Expense Management and Call Accounting Technology!
We're near the end of the year. You've taken time and energy to get a fresh 2019 plan knocked into shape. Your budget is ready with several initiatives outlined and ready to be put into action. But first, you must get your plan and your budget approved by senior management. And that is where many plans can become derailed. Here are four things you...
Those of you who are in charge of IT for your company are well aware of the huge investments being made in cloud-based networks and applications. You may be making some of your own! By the end of this year, assuming the IDC predictions are correct, about 50% of a company's IT annual spend will be cloud-based, increasing to 60% by 2020. Clearly, clo...
In case you haven't noticed, we're in a tight employee market. In many ways that's great news because the economy is booming and unemployment is low. But for organizations seeking fresh IT talent, the competition has become fierce. And managers are bending over backwards to get the best and brightest on board. Some of the perks now being offered to...
As you probably know, the term "TEM" has for decades been the acronym for Telecommunications Expense Management. That's because back when the term was first coined, our world consisted primarily of voice telecommunications services and equipment. So, you might say, it's long overdue for an update. Of course, there's nothing outdated about the value...
We talk with IT folks all the time. And, we have nothing but respect for the myriad of responsibilities they hold in our ever-changing technology landscape. If you work in IT, chances are you are now dealing with more data than ever before, trying to fill skills gaps, tackling security threats and trying to keep your network running smoothly to sup...
We talk to many IT and Telecom professionals who tell us they are pretty confident that they are doing everything possible to keep their networks and devices safeguarded against hackers. Yet they also admit that it's not easy keeping tabs on the latest virus threats and protecting their organizations. We all know ingenious hackers can find new ways...
You've never been busier --- keeping users up and running, safeguarding your network and systems from hackers and viruses, keeping up to date on new technology and how it can benefit your organization --- the list goes on. Who has time to start looking through old invoices, sorting through old computers and software programs and revisiting contract...
Back when Excel introduced spreadsheets it was considered a revolutionary break through in the way information, particularly numbers, could be organized. If you've been around long enough you probably recall the early days of Excel. It was the shiny new thing that not only worked well but saved hours of time at the calculator. And you could put tog...
A recent report by AOTMP includes a section on using KPIs to measure the value of various IT and telecom functions as they relate to overall strategic business issues. This, of course, makes a lot of sense, as IT and telecom managers strive to play a more strategic role within their organizations and continue to work to break free from the nagging ...
Nintex recently conducted a survey that included 1,000 professionals from companies with over 1,000 employees. TechRepublic recently published the results of that survey. Here are some statistics that might surprise you: Only 24% of those surveyed report they receive "very prompt" service from their in-house IT team. 62% of those surveyed have obse...
Network World recently released it's annual "Top 10 Challenges IT Faces" article. As usual, it has some interesting insight. Perhaps not surprisingly, however, is the fact that many of the issues are the same ones IT/Telecom faced five years ago! The uncomfortable fact is that many IT/Telecom departments have struggled to keep pace with the needs o...
How "clean" is your inventory reporting? And why does it matter? According to the latest AOTMP State of the Telecom Management Industry, the top cause for poor performing practices in organizations is poor inventory management. And this is in spite of the fact that there are plenty of tools and programs available to help IT departments gain better ...
Getting budget approval for a new year is always challenging. Often the C-level managers look at IT/Telecom as just a necessary expense and leave it at that. It can be hard to get inside their heads and change their thinking. The result is a budget that maintains the status quo, but which fails to give you the flexibility to grow and to adopt new t...
If you are like so many businesses, you are probably under a tight budget. And tight budgets mean you have to make due with technology that is often woefully out of date. So you keep it going until you absolutely must take action. Here is the problem with continuing to try to make old, outdated technology "work". You are impairing more than just th...
You may have read recently of the acquisition of TEM (Telecom Expense Management) provider, MDSL, by Sumeru Equity Partners. Earlier in the year we had the acquisition of another TEM provider, Tangoe, by Marlin Equity Partners as part of a merger between Marlin's enterprise mobility management software acquisition, Asentinel and Tangoe. Whew! Who's...
It is possible now, more than ever, to save thousands to hundreds of thousands of dollars off your monthly telecom spend. Why? Because there have never been more suppliers, more products, more applications and a greater diversity of networks than there are today. That means that there are more areas to find savings. But you have to know where to lo...
Billing errors happen every day! In fact, they are one of the most common causes of overspending in an organization. How do these errors occur? They may occur when an invoice charge does not align properly with the terms of your contract. Or they may occur when you are simply billed for services you are not using. Here's the problem. Instances of b...
Telecom Expense Management, or "TEM", is an important tool used to organize and manage all elements of today's complex IT/telecom departments. A high quality TEM, well maintained, leads to a smooth running department and can add potentially hundreds of thousands of dollars in bottom line savings. There are typically two ways you can implement your ...
What shape is your IT and/or Telecom department in? Are you running a strategic IT department, or are you still being held hostage to every quick fix and work around needed to put out fires and keep communications supported? As you know, IT matters today more than ever. IT is taking on a much more strategic role as organizations struggle to organiz...
About TeleManagement Technologies, Inc.
TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Check out other recent posts by TTI
Chances are that, if you run an IT department, your team along with your budget has been downsized. This pandemic has turned our world upside down and it's not over yet. That means you will have to continue to do more with less. But that doesn'...
Just when you thought you had saved all the money you could, the march is on to save even more. As businesses begin to look at their respective versions of a post-COVID "new normal" there will be even more pressure to find areas where you can save mo...
What You Need to Do If you've read the latest Gartner report, you know that IT spending is down this year by 7.3%. Looking at the categories, the most dramatic budget cuts are being felt in devices, down by 16.1% and data systems, down by 10.3%.Why ...
A lot has changed since back in March when businesses closed their doors and hunkered down to wait out the pandemic. And, while some doors are beginning to open, it may be awhile for others. IT managers, however, should be busy right now. If they're ...
These are tough times for everyone. This pandemic has rocked us both emotionally and financially. Many businesses have had to close their doors and/or lay off employees, at least for the short term. Maybe yours is one of them. So, if ever there was a...
How are you handling these challenging times? If you are in charge of IT/Telecom for your organization, you have a unique set of challenges. They involve not only keeping yourself and your family safe but serving the remote working needs of your end ...
