Having worked with IT professionals like yourself for years, we've basically heard it all – your ups, downs, your challenges, failures and, our favorite, your successes. One recurring theme is all the great stuff you're doing that nobody notices. The old "no news is good news" dilemma. It's always the hiccups that get attention. Smoothly running ...
Telecom Expense Management and Call Accounting Technology!
5 Tips to Making AI Work for Your Company According to a recent Forbes report over 60% percent of businesses are looking to AI to improve customer relationships and over 64% expect AI to improve productivity. AI is here and the expectations are rolling in. What does that mean for IT professionals? It means that you are faced with the challenge of u...
There are some things that no company ever outgrows the need for, such as phones, computers, meetings, plenty of coffee ... the list goes on. And, if you're at all cost conscious, one more essential belonging on that list is a TEM (telecom expense management) system. We've been providing TEM systems and services for over thirty-five years. And, bas...
Hard to believe but summer is right around the corner! Summer often brings a lull to most businesses. In many ways it can be maddening, as some of your best prospects may decide to put off making decisions "until everyone is back from vacation". That's when everything you wanted to wrap up before summer gets back-burnered until fall. But summ...
Few careers have experienced the rapidly changing dynamics of IT management. Today's IT managers are tasked with not only making the right choices but making them work in an increasingly complex work environment, with a new generation of employees. These dynamics have led, in some cases, to "survival of the fittest", separating out those managers...
If you're in IT these days, you need every penny you can get your hands on. If you're smart, you're using a Technology Expense Management (TEM) system to catch and correct telecom errors and anomalies which, if not found, can result in thousands of dollars of unnecessary expenses. Hopefully you're not continuing to use old, outdated software. Much ...
What many IT/telecom managers and CFOs often fail to realize is that as much as 20% of all telecom charges contain errors. And 85% of those errors favor the bottom lines of the carriers (Gartner Group). Just this last year our TTI team found a whole host of new types of billing errors across the top telecom vendors. BVoip, ping monitoring and lat...
We speak regularly with IT and telecom managers who tell us they have too much on their plates and too little time. There is so much they want (and need) to do but putting out fires and taking care of day-to-day challenges always seems to get in the way. One area, often a sore subject, is transitioning to the cloud. Or, in many cases, completing th...
Where is Your IT Money Being Spent? Information Week wrote recently, "The COVID-19 pandemic has accelerated the adoption of digital technologies in almost every industry sector." How true that is! And, while we often hear about CIOs looking for ways to cut costs , digital transformation investments, according to the article, are expected to grow ov...
If you're staying current with the latest issues keeping CIOs up at night, you'll know that increasing efficiencies and productivity continues to claim the number one spot. A recent article in CIO Magazine , however, cites the results of an Evanta survey , noting an increased focus on the use of technology to help reduce costs. This focus puts ev...
Are we headed for a recession? According to a recent C-suite study cited in CIO Magazine , eight in ten CEOs are expecting a recession to impact their organizations within the next twelve to eighteen months. Recessions, as we know, can do significant damage, causing declining revenues for companies and forcing many to increase prices while laying o...
If you are a CFO or CIO you are probably well aware that technology and telecom rank high in annual expenses. Between networks, applications, and service providers you are spending more these days, not less. But what you may not realize is that, with the right tools and a little tightening up of your processes you can save up to hundreds of thous...
Outdated IT Departments Lose Credibility – and Money! If you manage an IT/telecom department, chances are you've been struggling to keep up with all the demands of a new generation of users as well as how to implement new technologies. And yet, ironically, your efforts may be hampered by outdated technologies and processes within your own departm...
Manage Your Inventory and Start Saving Money Now! Anyone in IT knows that managing today's inventory involves much more than keeping track of phones and modems. Inventory management has become something of a science in that it has expanded to include all your IT/telecom assets including your network and everything that resides on it. Therefore, the...
Employees are in the driver's seat these days. And not that you need a reminder, but they are your end users. And one of your most important customers. Are you doing all you can to make them happy? Here are a few stats you may find interesting: 46% of the workforce is relocating because they can now work remotely (Microsoft Work Trends Index) 42% s...
If you've been in IT for any length of time you have probably grown tired of never getting the credit and respect you deserve. It's understandable, as you are expected to create and maintain a perfect environment for communication, data security and new technology adoption with always-on access to data, zero latency and zero glitches. The pandemic ...
Never have we been in a more dynamic, fluid environment for IT professionals than today. The pandemic was all about battening down the hatches, then we (sort of) came out of it, then back in it again. Now, as you adjust your team to this somewhat precarious new normal and get some projects going, it's important to keep your eyes open for signs of p...
Are you letting months go by paying an unvetted assortment of suppliers, or with invoices that are getting paid without scrutiny, or contracts that haven't been re-negotiated for years? Why? The answer is that you don't have time to analyze every penny you spend. You have too much on your plate as it is. And now you have to concentrate your energy ...
We think that the best way to prepare for next year is to take an honest look at what you've learned and accomplished this year. That isn't always easy in that it involves reviewing what you've done with a critical eye towards how you can improve. The IT/telecom managers who do this, however, they tell us it's well worth the effort. They feel more ...
Hard to believe that we're on the edge of yet another new year. Things are beginning to look better, but there are still lingering challenges for IT and telecom managers to overcome. That said, it's heartening to see managers beginning to raise their heads above the fray, take a deep breath and get back into looking towards growth and future opport...
About TeleManagement Technologies, Inc.
TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Check out other recent posts by TTI
Why you need to unlock it now …How long have we been talking about data locked in silos? For at least a few decades, probably more. Yet the problem persists, perhaps even more compelling today as there is more data unlocked and available for use tha...
Companies conduct audits all the time. It is a part of doing business. For IT departments, conducting regular audits of their inventory and billing can help drive significant savings.But IT managers are busy. So most just skim the surface. They don't...
Saas, or Software as a Service, has been around for decades, but has grown more widely used since the emergence of cloud computing. The process of accessing an application over the internet is now accepted as a cost-effective and secure way of gainin...
Generative AI is rapidly becoming accepted as an instrumental part of today's IT departments, a valuable asset for CIOs and IT managers to use to analyze data and automate the process of procuring it. And there is plenty to like about a tool that he...
Finally, after years of hype, CIOs and IT managers are getting a handle on generative AI. What was just a few years ago a nebulous concept is taking its place among other technologies and tools for IT departments to assess, acquire and implement to s...
Another year is under your belt as you look forward to a new one full of its own challenges and opportunities. It's a good time to take stock of this year … what worked, what didn't work and what adjustments are needed to make the new year more produ...
