Telecom Expense Management and Call Accounting Technology!

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Digital Transformation is Impacting IT Departments

Where is Your IT Money Being Spent? Information Week wrote recently, "The COVID-19 pandemic has accelerated the adoption of digital technologies in almost every industry sector." How true that is! And, while we often hear about CIOs looking for ways to cut costs , digital transformation investments, according to the article, are expected to grow ov...
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Why are CIOs Hyper-Focused on Cost Containment?

​ If you're staying current with the latest issues keeping CIOs up at night, you'll know that increasing efficiencies and productivity continues to claim the number one spot. A recent article in CIO Magazine , however, cites the results of an Evanta survey , noting an increased focus on the use of technology to help reduce costs. This focus puts ev...
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4 Money Saving Tips to Prepare for a Recession

Are we headed for a recession? According to a recent C-suite study cited in CIO Magazine , eight in ten CEOs are expecting a recession to impact their organizations within the next twelve to eighteen months. Recessions, as we know, can do significant damage, causing declining revenues for companies and forcing many to increase prices while laying o...
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It’s Your 3rd Biggest Expense: What Are You Doing About It?

​ If you are a CFO or CIO you are probably well aware that technology and telecom rank high in annual expenses. Between networks, applications, and service providers you are spending more these days, not less. But what you may not realize is that, with the right tools and a little tightening up of your processes you can save up to hundreds of thous...
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Danger in Outdated IT software and systems

Outdated IT Departments Lose Credibility – and Money! ​ If you manage an IT/telecom department, chances are you've been struggling to keep up with all the demands of a new generation of users as well as how to implement new technologies. And yet, ironically, your efforts may be hampered by outdated technologies and processes within your own departm...
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Why Taking Inventory is So Important Today

Manage Your Inventory and Start Saving Money Now! Anyone in IT knows that managing today's inventory involves much more than keeping track of phones and modems. Inventory management has become something of a science in that it has expanded to include all your IT/telecom assets including your network and everything that resides on it. Therefore, the...
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Are You Satisfying Your #1 Customer?

Employees are in the driver's seat these days. And not that you need a reminder, but they are your end users. And one of your most important customers. Are you doing all you can to make them happy? Here are a few stats you may find interesting: 46% of the workforce is relocating because they can now work remotely (Microsoft Work Trends Index) 42% s...
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IT Has a Great Opportunity. Don’t Blow It!

If you've been in IT for any length of time you have probably grown tired of never getting the credit and respect you deserve. It's understandable, as you are expected to create and maintain a perfect environment for communication, data security and new technology adoption with always-on access to data, zero latency and zero glitches. The pandemic ...
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New Year, New Projects. What Could Go Wrong?

Never have we been in a more dynamic, fluid environment for IT professionals than today. The pandemic was all about battening down the hatches, then we (sort of) came out of it, then back in it again. Now, as you adjust your team to this somewhat precarious new normal and get some projects going, it's important to keep your eyes open for signs of p...
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Another Month…Another Thousand Dollars

Are you letting months go by paying an unvetted assortment of suppliers, or with invoices that are getting paid without scrutiny, or contracts that haven't been re-negotiated for years? Why? The answer is that you don't have time to analyze every penny you spend. You have too much on your plate as it is. And now you have to concentrate your energy ...
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The Best Way to Prep for the New Year, is to Learn From Last Year!

We think that the best way to prepare for next year is to take an honest look at what you've learned and accomplished this year. That isn't always easy in that it involves reviewing what you've done with a critical eye towards how you can improve. The IT/telecom managers who do this, however, they tell us it's well worth the effort. They feel more ...
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2022: What Smart IT Managers Should Do to Prepare!

Hard to believe that we're on the edge of yet another new year. Things are beginning to look better, but there are still lingering challenges for IT and telecom managers to overcome. That said, it's heartening to see managers beginning to raise their heads above the fray, take a deep breath and get back into looking towards growth and future opport...
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The Key to a Secure Hybrid Work Environment? Training!

For most businesses, the new hybrid work model will be around for a while. Perhaps a long while. As employees adapted to working from home, many have found its conveniences hard to give up. And employers are becoming savvy to the fact that this new level of flexibility is necessary to secure talent these days. That said, the hybrid model presents c...
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5 Actions to Take Today to Come Out Stronger Tomorrow!

Remember back around April and May when we were hopeful that we were "out of the woods" from the pandemic? Not so fast! A Gartner, Inc. poll of 238 executive leaders on August 24, 2021 revealed that 66% of organizations are delaying reopening their offices due to new COVID-19 variants. What does this mean if you're an IT or telecom manager? It mean...
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So, What’s the ROI on That?

​ One of the ongoing challenges IT/telecom professionals face on a regular basis is being bombarded by managers and end users with software and/or devices they claim to need. In some cases, they truly are needed and solve a real issue. However, in other cases it's more of a "nice to have" which can end up costing more than it's really worth. How ca...
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3 Reasons You Still Need Call Accounting (Now, More Than Ever)!

Call accounting is a tool that has been around for years. And it continues to prove its worth for organizations who understand the value of having visibility over their networks, from end user calling patterns to utilization to fraud. Yet there remain some inaccurate assumptions about the role of call accounting in today's companies, not the least ...
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Moving Out of Crisis Mode: Time for IT to Get Organized!

If you are in charge of an IT/telecom department, you are probably still reeling from over a year of unpredictable, almost head-spinning series of ad hoc adjustments made to accommodate the needs of remote workers. You didn't have months or even weeks to adjust. These changes often happened in a matter of days! And yet, in the rush to adjust and co...
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What are All Those Billing Errors Costing Your Company?

Stop Losing 11% on Every IT/Telecom Dollar You Spend! Does the idea of losing 11 cents on every dollar of your IT/Telecom spend bother you? What a question. Of course it does. And it should! Because, while 11 cents, in and of itself, may not sound like much, 11% of your annual spend equates to thousands, if not hundreds of thousands of dollars ever...
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TEM to the Rescue: Why IT Needs This Tool Now!

For the IT/Telecom managers out there, if you're not already doing so, this may be the best time ever to get out your TEM and start using it. If you don't have a TEM, it's time to get one! TEM, as you may know, stands for Technology Expense Management. And, while, in its native form, it's been around for a while, few would argue that it's needed no...
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Are You Prepared for the Latest IT Security Threats?

Sharing the already-full plate of IT issues and challenges made worse by the pandemic are ongoing concerns over our changing security landscape. If you're an IT/telecom manager, you have probably had your agility and ingenuity challenged a few too many times last year. And 2021 is proving so far to be no different. Of course, high on the list of pr...
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About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.

Check out other recent posts by TTI

​For CIOs and IT managers there's a lot more to manage these days. We have long stretched beyond the days of maintaining "dial tone" and are now in an era where strategic contributions are not only needed but expected by senior management, under pres...
We often hear from frustrated IT managers who bear the scars of dealing with large vendors. Being ignored in favor of other clients, waiting days for a callback, the list goes on. That's not to say that all large vendors don't care about their custom...
​For most IT departments, there are more projects scheduled than there is money to pay for them. Technology innovations are coming at us fast and furious these days and end users are pushing for the latest and greatest. So it's on IT managers to esta...
​Every year it seems like more data is becoming unlocked and available for use by devices, applications, and platforms. That means that IT managers must make decisions on what data to collect, how to collect it and how to turn it into useful informat...
For CIOs and other IT professionals it can be helpful to periodically step back and look at industry trends and how others in your field are tackling the many complex issues you all face. Where are other technology leaders putting their focus over th...
The end of a quarter brings with it an opportunity to take stock of your goals, your department efficiency, and how you are serving your end users and helping to meet the broader strategic goals of your company.That's a lot to sort through, especiall...

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