Telecom Expense Management and Call Accounting Technology!

Telecom Expense Management and Call Accounting Blog!

Want updates in your inbox?

  • Home
  • Blog
  • Danger in Outdated IT software and systems

Danger in Outdated IT software and systems


Outdated IT Departments Lose Credibility – and Money!

If you manage an IT/telecom department, chances are you've been struggling to keep up with all the demands of a new generation of users as well as how to implement new technologies.

And yet, ironically, your efforts may be hampered by outdated technologies and processes within your own department. It's a disconnect that may be costing you credibility and money.

Does this sound like your department? If so, what can you do about it?

CIO Magazine shared some insights in a recent article about the damage being done to businesses due to outdated technologies. Not all relate directly to the IT department. However, a few we've noted deserve some attention.
Legacy systems
You know when you have them because you’re finding yourself spending a lot of time and effort on workarounds. There is a good reason that suppliers sunset support on older systems; they are obsolete. So it takes up too much time to address the glitchy errors that are more likely to occur as these systems age.
Siloed applications
There is no longer an excuse for the lack of seamless integration between systems. Open APIs and cloud-based applications that work together have been around awhile. Working in silos keeps valuable information locked behind applications. Sharing that information often requires manual entry which is not only a waste of time but prone to error.
Outdated collaborative tools
Given today’s hybrid work environment, a lack of modern collaborative tools disrupts workflows and processes. Moreover, it can impair the contributions of each staff member, making it more difficult to share concepts, plans and ideas. Never before have collaborative tools been easier to acquire and kick into action. Doing so now will make your current employees and future ones more successful.

And, if you don't mind, we'll add one more to the list (an important one!):

Many IT departments continue to operate on a shoestring budget, unaware that there are thousands of dollars ready to be reclaimed due to things like outdated evergreen contracts, billing errors, and paying for services and equipment they have long stopped using. That means that, along with updating your existing technologies should be efforts made to take a deeper look at your billing each month. There are plenty of areas that can be tightened up. You just need to know where to look!

If your IT department is sitting behind the curve in the areas above, you may be exposing yourself and your team to a level of management scrutiny that could prove damaging to the future of your department. There are some who even believe that IT departments are becoming obsolete, now that we have access to high quality, integrated cloud-based applications which are automatically updated and accessible 24/7.

We believe that IT is more needed now than ever. But you need to demonstrate your value every day.

If you run an IT department, you have a great opportunity to become an indispensable information hub for your organization. But first, you need to make sure your department is up to date with a solid data infrastructure that is ready to plug into the future.

As always, we invite you to contact us so that we can help you optimize your IT/telecom spend and help get your department in great shape to tackle all challenges ahead.

It’s Your 3rd Biggest Expense: What Are You Doing ...
Why Taking Inventory is So Important Today

About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.

Check out other recent posts by TTI

For CIOs and other IT professionals it can be helpful to periodically step back and look at industry trends and how others in your field are tackling the many complex issues you all face. Where are other technology leaders putting their focus over th...
The end of a quarter brings with it an opportunity to take stock of your goals, your department efficiency, and how you are serving your end users and helping to meet the broader strategic goals of your company.That's a lot to sort through, especiall...
​If you're an IT manager, it won't take long to answer that question. Between updating old systems, adding more apps for end users, and attracting new talent, another $100K would be welcome.So where can you find that kind of money?​Through an audit o...
Most of the IT managers we speak with are full of exciting plans for bringing new technologies into their companies. Frankly, one reason for this is that they are using WinBill® to keep a tight grip on expenses. It helps free them up to do some amazi...
Chances are with very little effort; you can identify several legacy systems still being used in your company. If you are in IT, you are already well aware of them. These are the workhorses, the systems that just keep running. The ones that many tech...
Information Week has published the results of the latest Gartner 2023 IT Survey and, while there are no big surprises, there are some insights that bear noting. Spending is expected to reach a total of $5.1 trillion in 2024, according to the Gar...

We're always happy to assist you with any questions you may have.
Just give us a call!

1-800-903-4006
This email address is being protected from spambots. You need JavaScript enabled to view it.
Inquire by Form
See more options!

Connect with us!

WinBill Reviews
© 2023 TeleManagement Technologies, Inc.
Contact Us Today!  Start Saving on Your Technology Spend! 1-800-903-4006
newsletter
before content