Case Study Download - Kansas City Power and Light
Telecommunications Expense Management (TEM) is fast becoming a ‘must have’ capability in enterprises around the world – irrespective of industry. Once limited to ‘paying phone bills’, TEM has branched out to multiple processes for multiple business support functions including IT equipment, software and services. These solutions offer improved contract management; streamlined procurement and enterprise-wide visibility into telecom and IT expense risk, helping managers get a better handle on their business. This case study highlights the experiences of Kansas City Power & Light (KCP&L), a large Midwestern utility company.