Resource Downloads
The whitepapers and other resources available on this page are provided compliments of TeleManagement Technologies, Inc. to help you learn more about some of the important trends and research being conducted in the area of telecom expense management.
TEM Buyer's Guide: Choosing The Right Telecom Expense Management Solution For Your Business
This Buyer’s Guide offers tips for enterprises evaluating their TEM options. It assesses delivery options (i.e., licensed software; software as a service (SaaS); business process outsourcing) and service scope. Finally, it examines criteria that can help in selecting the right TEM provider for your business.
Case Study Download - Kansas City Power and Light
Telecommunications Expense Management (TEM) is fast becoming a ‘must have’ capability in enterprises around the world – irrespective of industry. Once limited to ‘paying phone bills’, TEM has branched out to multiple processes for multiple business support functions including IT equipment, software and services. These solutions offer improved contract management; streamlined procurement and enterprise-wide visibility into telecom and IT expense risk, helping managers get a better handle on their business. This case study highlights the experiences of Kansas City Power & Light (KCP&L), a large Midwestern utility company.
Whitepaper - Better Visibility for Challenging Times
In this whitepaper, Frost & Sullivan/Stratecast evaluates the rapidly expanding horizons of Telecommunications Expense Management (TEM). Once limited to ‘paying phone bills’, TEM has branched out to multiple processes for multiple business support functions including IT equipment, software and services. These solutions offer improved contract management; streamlined procurement and enterprise-wide visibility into telecom and IT expense risk, helping you get a better handle on your business.
North American Mobility Award for Mobile Billing Management Solution
The Frost & Sullivan Award for Application of the Year is presented annually to the company that has demonstrated excellence in product development and launch within the Mobile and Wireless industry. The recipient’s product/technology effort is expected to have significant and positive impact on the expansion of mobile and wireless communications capabilities.
Whitepaper - The Value of Maintaining TEM
For those with an existing TEM program, there are a few questions that can be asked to evaluate the sustainability of the practice. How strategic is TEM to the business? Is the program viewed as a Profit Center or Cost Center by executives? The answer to these questions can provide some sense of the value TEM creates for the organization. Being able to maintain and sustain your TEM program by demonstrating value, particularly through difficult economic times, becomes increasingly important.
Whitepaper - Solving the Telecom Expense Dilemma
Communications services are essential to every business, but the costs associated with such services can add up quickly. Enterprises of all sizes generally spend up to 4% of their annual revenue on communications needs. To reduce the expense of these services, an organization may cut usage, but unless they are unused or under-utilized, such a plan is not likely to be successful. A more prudent approach is in actively managing communications services expenses.
WinBill® Telecommunications Expense Management Brochure
Effective management of Information Technology (IT) expenses is an important, yet often overlooked area within many organizations. Manually tracking voice, data, wireless and other IT costs remains a time consuming and challenging task. Lack of integration among systems can lead to double data entry which expends time and resources across multiple departments. Most organizations use multiple spreadsheets and databases to try to manage the volume and complexity of their monthly bills.
WinBill® is a software solution designed to provide an accurate and detailed account of telecom expense data, including appropriate allocations of all expenses to their internal cost centers. WinBill® provides organizations with historical expense data required to negotiate better rate plans and contracts with their service providers.
