For CIOs and IT managers there's a lot more to manage these days. We have long stretched beyond the days of maintaining "dial tone" and are now in an era where strategic contributions are not only needed but expected by senior management, under pressure to secure the best technologies to help meet operational and intelligence needs. If you're in ...
Telecom Expense Management and Call Accounting Technology!
We often hear from frustrated IT managers who bear the scars of dealing with large vendors. Being ignored in favor of other clients, waiting days for a callback, the list goes on. That's not to say that all large vendors don't care about their customers. Plenty do. However, we hear frequently about implementations that take months to years to compl...
For most IT departments, there are more projects scheduled than there is money to pay for them. Technology innovations are coming at us fast and furious these days and end users are pushing for the latest and greatest. So it's on IT managers to establish a balance between what is necessary and what can wait. Moreover, budgets typically don't have...
Every year it seems like more data is becoming unlocked and available for use by devices, applications, and platforms. That means that IT managers must make decisions on what data to collect, how to collect it and how to turn it into useful information for their end users. For many organizations, the default move is to just collect it, store it, ...
For CIOs and other IT professionals it can be helpful to periodically step back and look at industry trends and how others in your field are tackling the many complex issues you all face. Where are other technology leaders putting their focus over the next year? Does it match up to your plans? What new technologies are they looking to implement? Th...
The end of a quarter brings with it an opportunity to take stock of your goals, your department efficiency, and how you are serving your end users and helping to meet the broader strategic goals of your company. That's a lot to sort through, especially for busy IT managers who are, at any given time, juggling an array of projects while putting out ...
If you're an IT manager, it won't take long to answer that question. Between updating old systems , adding more apps for end users, and attracting new talent, another $100K would be welcome. So where can you find that kind of money? Through an audit of your telecom inventory and services. But not just any audit. We speak regularly to IT managers ...
Most of the IT managers we speak with are full of exciting plans for bringing new technologies into their companies. Frankly, one reason for this is that they are using WinBill® to keep a tight grip on expenses. It helps free them up to do some amazing things in their departments. How about your department? Are your plans being dragged down by a ti...
Chances are with very little effort; you can identify several legacy systems still being used in your company. If you are in IT, you are already well aware of them. These are the workhorses, the systems that just keep running. The ones that many technicians are afraid to touch, for fear of disrupting them. So they run and run. Until they don't. Tha...
Information Week has published the results of the latest Gartner 2023 IT Survey and, while there are no big surprises, there are some insights that bear noting. Spending is expected to reach a total of $5.1 trillion in 2024, according to the Gartner report and latest forecast. Most of those dollars will be spent in these areas: Public cloud s...
It's that time of year again, when budgets for the new year are on every IT manager's mind. And with good reason. Budgets are tighter than ever, and odds are you won't get everything on your wish list. Probably far from it. So careful review of the "must haves" versus the "nice to haves" is warranted. There is one item, however, that deserves a pla...
Anyone who has run an IT department knows that every day something new seems to crop up to take attention away from important projects and initiatives. That's because it's on you to make sure everyone has the tools and technologies to do their jobs. But it's also on you to inspire your team and company to invest in innovation and the future. ...
Having worked with IT professionals like yourself for years, we've basically heard it all – your ups, downs, your challenges, failures and, our favorite, your successes. One recurring theme is all the great stuff you're doing that nobody notices. The old "no news is good news" dilemma. It's always the hiccups that get attention. Smoothly running ...
5 Tips to Making AI Work for Your Company According to a recent Forbes report over 60% percent of businesses are looking to AI to improve customer relationships and over 64% expect AI to improve productivity. AI is here and the expectations are rolling in. What does that mean for IT professionals? It means that you are faced with the challenge of u...
There are some things that no company ever outgrows the need for, such as phones, computers, meetings, plenty of coffee ... the list goes on. And, if you're at all cost conscious, one more essential belonging on that list is a TEM (telecom expense management) system. We've been providing TEM systems and services for over thirty-five years. And, bas...
Hard to believe but summer is right around the corner! Summer often brings a lull to most businesses. In many ways it can be maddening, as some of your best prospects may decide to put off making decisions "until everyone is back from vacation". That's when everything you wanted to wrap up before summer gets back-burnered until fall. But summ...
Few careers have experienced the rapidly changing dynamics of IT management. Today's IT managers are tasked with not only making the right choices but making them work in an increasingly complex work environment, with a new generation of employees. These dynamics have led, in some cases, to "survival of the fittest", separating out those managers...
If you're in IT these days, you need every penny you can get your hands on. If you're smart, you're using a Technology Expense Management (TEM) system to catch and correct telecom errors and anomalies which, if not found, can result in thousands of dollars of unnecessary expenses. Hopefully you're not continuing to use old, outdated software. Much ...
What many IT/telecom managers and CFOs often fail to realize is that as much as 20% of all telecom charges contain errors. And 85% of those errors favor the bottom lines of the carriers (Gartner Group). Just this last year our TTI team found a whole host of new types of billing errors across the top telecom vendors. BVoip, ping monitoring and lat...
We speak regularly with IT and telecom managers who tell us they have too much on their plates and too little time. There is so much they want (and need) to do but putting out fires and taking care of day-to-day challenges always seems to get in the way. One area, often a sore subject, is transitioning to the cloud. Or, in many cases, completing th...
About TeleManagement Technologies, Inc.
TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Check out other recent posts by TTI
For CIOs and IT managers there's a lot more to manage these days. We have long stretched beyond the days of maintaining "dial tone" and are now in an era where strategic contributions are not only needed but expected by senior management, under pres...
We often hear from frustrated IT managers who bear the scars of dealing with large vendors. Being ignored in favor of other clients, waiting days for a callback, the list goes on. That's not to say that all large vendors don't care about their custom...
For most IT departments, there are more projects scheduled than there is money to pay for them. Technology innovations are coming at us fast and furious these days and end users are pushing for the latest and greatest. So it's on IT managers to esta...
Every year it seems like more data is becoming unlocked and available for use by devices, applications, and platforms. That means that IT managers must make decisions on what data to collect, how to collect it and how to turn it into useful informat...
For CIOs and other IT professionals it can be helpful to periodically step back and look at industry trends and how others in your field are tackling the many complex issues you all face. Where are other technology leaders putting their focus over th...
The end of a quarter brings with it an opportunity to take stock of your goals, your department efficiency, and how you are serving your end users and helping to meet the broader strategic goals of your company.That's a lot to sort through, especiall...
