Telecom Expense Management and Call Accounting Technology!

Telecom Expense Management and Call Accounting Blog!

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Why Taking Inventory is So Important Today

Manage Your Inventory and Start Saving Money Now! Anyone in IT knows that managing today's inventory involves much more than keeping track of phones and modems. Inventory management has become something of a science in that it has expanded to include all your IT/telecom assets including your network and everything that resides on it. Therefore, the...
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Are You Satisfying Your #1 Customer?

Employees are in the driver's seat these days. And not that you need a reminder, but they are your end users. And one of your most important customers. Are you doing all you can to make them happy? Here are a few stats you may find interesting: 46% of the workforce is relocating because they can now work remotely (Microsoft Work Trends Index) 42% s...
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IT Has a Great Opportunity. Don’t Blow It!

If you've been in IT for any length of time you have probably grown tired of never getting the credit and respect you deserve. It's understandable, as you are expected to create and maintain a perfect environment for communication, data security and new technology adoption with always-on access to data, zero latency and zero glitches. The pandemic ...
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New Year, New Projects. What Could Go Wrong?

Never have we been in a more dynamic, fluid environment for IT professionals than today. The pandemic was all about battening down the hatches, then we (sort of) came out of it, then back in it again. Now, as you adjust your team to this somewhat precarious new normal and get some projects going, it's important to keep your eyes open for signs of p...
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Another Month…Another Thousand Dollars

Are you letting months go by paying an unvetted assortment of suppliers, or with invoices that are getting paid without scrutiny, or contracts that haven't been re-negotiated for years? Why? The answer is that you don't have time to analyze every penny you spend. You have too much on your plate as it is. And now you have to concentrate your energy ...
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The Best Way to Prep for the New Year, is to Learn From Last Year!

We think that the best way to prepare for next year is to take an honest look at what you've learned and accomplished this year. That isn't always easy in that it involves reviewing what you've done with a critical eye towards how you can improve. The IT/telecom managers who do this, however, they tell us it's well worth the effort. They feel more ...
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2022: What Smart IT Managers Should Do to Prepare!

Hard to believe that we're on the edge of yet another new year. Things are beginning to look better, but there are still lingering challenges for IT and telecom managers to overcome. That said, it's heartening to see managers beginning to raise their heads above the fray, take a deep breath and get back into looking towards growth and future opport...
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The Key to a Secure Hybrid Work Environment? Training!

For most businesses, the new hybrid work model will be around for a while. Perhaps a long while. As employees adapted to working from home, many have found its conveniences hard to give up. And employers are becoming savvy to the fact that this new level of flexibility is necessary to secure talent these days. That said, the hybrid model presents c...
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5 Actions to Take Today to Come Out Stronger Tomorrow!

Remember back around April and May when we were hopeful that we were "out of the woods" from the pandemic? Not so fast! A Gartner, Inc. poll of 238 executive leaders on August 24, 2021 revealed that 66% of organizations are delaying reopening their offices due to new COVID-19 variants. What does this mean if you're an IT or telecom manager? It mean...
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So, What’s the ROI on That?

​ One of the ongoing challenges IT/telecom professionals face on a regular basis is being bombarded by managers and end users with software and/or devices they claim to need. In some cases, they truly are needed and solve a real issue. However, in other cases it's more of a "nice to have" which can end up costing more than it's really worth. How ca...
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3 Reasons You Still Need Call Accounting (Now, More Than Ever)!

Call accounting is a tool that has been around for years. And it continues to prove its worth for organizations who understand the value of having visibility over their networks, from end user calling patterns to utilization to fraud. Yet there remain some inaccurate assumptions about the role of call accounting in today's companies, not the least ...
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Moving Out of Crisis Mode: Time for IT to Get Organized!

If you are in charge of an IT/telecom department, you are probably still reeling from over a year of unpredictable, almost head-spinning series of ad hoc adjustments made to accommodate the needs of remote workers. You didn't have months or even weeks to adjust. These changes often happened in a matter of days! And yet, in the rush to adjust and co...
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What are All Those Billing Errors Costing Your Company?

Stop Losing 11% on Every IT/Telecom Dollar You Spend! Does the idea of losing 11 cents on every dollar of your IT/Telecom spend bother you? What a question. Of course it does. And it should! Because, while 11 cents, in and of itself, may not sound like much, 11% of your annual spend equates to thousands, if not hundreds of thousands of dollars ever...
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TEM to the Rescue: Why IT Needs This Tool Now!

For the IT/Telecom managers out there, if you're not already doing so, this may be the best time ever to get out your TEM and start using it. If you don't have a TEM, it's time to get one! TEM, as you may know, stands for Technology Expense Management. And, while, in its native form, it's been around for a while, few would argue that it's needed no...
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Are You Prepared for the Latest IT Security Threats?

Sharing the already-full plate of IT issues and challenges made worse by the pandemic are ongoing concerns over our changing security landscape. If you're an IT/telecom manager, you have probably had your agility and ingenuity challenged a few too many times last year. And 2021 is proving so far to be no different. Of course, high on the list of pr...
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3 Tough IT Obstacles You Must Tackle Now!

 As we begin to move towards a post-COVID business environment there are great opportunities right now for IT professionals to flex their muscles and not only save their organizations money, but get back on track with all the initiatives you put on the back burner last year. To do so, however, you must first find ways to tackle a few obstacles...
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Is Your IT Department (Really) Ready For 2021?

​ What are you bracing for in 2021? More budget cuts? Employees who continue to work from home? Or a little of both? One thing is certain. Technology marches forward. In fact, the pandemic has fueled innovation as more new apps hit the market. Are you keeping up? Or treading water? There is a lot on the plate for IT/Telecom managers in 2021. TechRe...
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Have You Thanked Your IT/Telecom Team?

During this pandemic, we've all been quick to thank our frontline workers, usually hospital workers and others providing essential services. And rightfully so. But when was the last time you gave a shout-out to your IT/telecom frontline? They've been through a lot over the last several months, keeping networks up, keeping phones, computers, tablets...
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Now is the Best Time to Audit Your Vendors – Here's Why!

If you are in IT, you already know how to do more with less. These days, those skills are needed even more. So, given the increasing numbers of technologies and apps you have to manage, right now you're keeping vendor contracts on the back burner. You'll get to them when things calm down, right? It's important not to let the disruptions caused by C...
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Staff and Budget Shrunk by COVID? 5 Ways TEM Can Help!

  Chances are that, if you run an IT department, your team along with your budget has been downsized. This pandemic has turned our world upside down and it's not over yet. That means you will have to continue to do more with less. But that doesn't mean that you have to compromise delivering quality and efficiency to your end users. You may hav...
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About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.

Check out other recent posts by TTI

Manage Your Inventory and Start Saving Money Now!Anyone in IT knows that managing today's inventory involves much more than keeping track of phones and modems.Inventory management has become something of a science in that it has expanded to include a...
Employees are in the driver's seat these days. And not that you need a reminder, but they are your end users. And one of your most important customers. Are you doing all you can to make them happy? Here are a few stats you may find interesting: ...
If you've been in IT for any length of time you have probably grown tired of never getting the credit and respect you deserve. It's understandable, as you are expected to create and maintain a perfect environment for communication, data security and ...
Never have we been in a more dynamic, fluid environment for IT professionals than today. The pandemic was all about battening down the hatches, then we (sort of) came out of it, then back in it again. Now, as you adjust your team to this somewhat pre...
Are you letting months go by paying an unvetted assortment of suppliers, or with invoices that are getting paid without scrutiny, or contracts that haven't been re-negotiated for years? Why?The answer is that you don't have time to analyze every penn...
We think that the best way to prepare for next year is to take an honest look at what you've learned and accomplished this year. That isn't always easy in that it involves reviewing what you've done with a critical eye towards how you can improve.The...

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