For most businesses, the new hybrid work model will be around for a while. Perhaps a long while. As employees adapted to working from home, many have found its conveniences hard to give up. And employers are becoming savvy to the fact that this new level of flexibility is necessary to secure talent these days. That said, the hybrid model presents c...
Telecom Expense Management and Call Accounting Technology!
Remember back around April and May when we were hopeful that we were "out of the woods" from the pandemic? Not so fast! A Gartner, Inc. poll of 238 executive leaders on August 24, 2021 revealed that 66% of organizations are delaying reopening their offices due to new COVID-19 variants. What does this mean if you're an IT or telecom manager? It mean...
One of the ongoing challenges IT/telecom professionals face on a regular basis is being bombarded by managers and end users with software and/or devices they claim to need. In some cases, they truly are needed and solve a real issue. However, in other cases it's more of a "nice to have" which can end up costing more than it's really worth. How ca...
Call accounting is a tool that has been around for years. And it continues to prove its worth for organizations who understand the value of having visibility over their networks, from end user calling patterns to utilization to fraud. Yet there remain some inaccurate assumptions about the role of call accounting in today's companies, not the least ...
If you are in charge of an IT/telecom department, you are probably still reeling from over a year of unpredictable, almost head-spinning series of ad hoc adjustments made to accommodate the needs of remote workers. You didn't have months or even weeks to adjust. These changes often happened in a matter of days! And yet, in the rush to adjust and co...
Stop Losing 11% on Every IT/Telecom Dollar You Spend! Does the idea of losing 11 cents on every dollar of your IT/Telecom spend bother you? What a question. Of course it does. And it should! Because, while 11 cents, in and of itself, may not sound like much, 11% of your annual spend equates to thousands, if not hundreds of thousands of dollars ever...
For the IT/Telecom managers out there, if you're not already doing so, this may be the best time ever to get out your TEM and start using it. If you don't have a TEM, it's time to get one! TEM, as you may know, stands for Technology Expense Management. And, while, in its native form, it's been around for a while, few would argue that it's needed no...
Sharing the already-full plate of IT issues and challenges made worse by the pandemic are ongoing concerns over our changing security landscape. If you're an IT/telecom manager, you have probably had your agility and ingenuity challenged a few too many times last year. And 2021 is proving so far to be no different. Of course, high on the list of pr...
As we begin to move towards a post-COVID business environment there are great opportunities right now for IT professionals to flex their muscles and not only save their organizations money, but get back on track with all the initiatives you put on the back burner last year. To do so, however, you must first find ways to tackle a few obstacles...
What are you bracing for in 2021? More budget cuts? Employees who continue to work from home? Or a little of both? One thing is certain. Technology marches forward. In fact, the pandemic has fueled innovation as more new apps hit the market. Are you keeping up? Or treading water? There is a lot on the plate for IT/Telecom managers in 2021. TechRe...
During this pandemic, we've all been quick to thank our frontline workers, usually hospital workers and others providing essential services. And rightfully so. But when was the last time you gave a shout-out to your IT/telecom frontline? They've been through a lot over the last several months, keeping networks up, keeping phones, computers, tablets...
If you are in IT, you already know how to do more with less. These days, those skills are needed even more. So, given the increasing numbers of technologies and apps you have to manage, right now you're keeping vendor contracts on the back burner. You'll get to them when things calm down, right? It's important not to let the disruptions caused by C...
Chances are that, if you run an IT department, your team along with your budget has been downsized. This pandemic has turned our world upside down and it's not over yet. That means you will have to continue to do more with less. But that doesn't mean that you have to compromise delivering quality and efficiency to your end users. You may hav...
Just when you thought you had saved all the money you could, the march is on to save even more. As businesses begin to look at their respective versions of a post-COVID "new normal" there will be even more pressure to find areas where you can save money, while ensuring that your IT department is capable of supporting a more flexible and potentially...
What You Need to Do If you've read the latest Gartner report , you know that IT spending is down this year by 7.3%. Looking at the categories, the most dramatic budget cuts are being felt in devices, down by 16.1% and data systems, down by 10.3%. Why is this? As you can guess it's COVID-19 related, as are so many issues and challenges these days....
A lot has changed since back in March when businesses closed their doors and hunkered down to wait out the pandemic. And, while some doors are beginning to open, it may be awhile for others. IT managers, however, should be busy right now. If they're smart. Why? Because, for many employees, working remotely has proven to be a positive transition. Fo...
These are tough times for everyone. This pandemic has rocked us both emotionally and financially. Many businesses have had to close their doors and/or lay off employees, at least for the short term. Maybe yours is one of them. So, if ever there was a time when companies need to tighten up expenditures, this is it, wouldn't you agree? Now, as we beg...
How are you handling these challenging times? If you are in charge of IT/Telecom for your organization, you have a unique set of challenges. They involve not only keeping yourself and your family safe but serving the remote working needs of your end users. Some of you may be hustling to securely connect users to new applications, such as conference...
Are you looking at ways to save money for your company? Stop overpaying your IT/telecom invoices. You may not be aware that over 85% of mid-sized companies are not fully auditing their IT/telecom invoices. So, they get paid in full, month after month. While that may be easy, it comes with a potentially expensive problem: errors and hidden charges. ...
As comedian, Rodney Dangerfield, used to complain, "I get no respect!" It's hard to believe, with all the new technology they manage, IT departments continue to struggle to gain the respect they deserve within their companies. In fact, in a recent article in CIO Magazine, CIO of City of Los Angeles Information Agency (ITA), Ted Ross, was quoted as ...
About TeleManagement Technologies, Inc.
TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Check out other recent posts by TTI
Why you need to unlock it now …How long have we been talking about data locked in silos? For at least a few decades, probably more. Yet the problem persists, perhaps even more compelling today as there is more data unlocked and available for use tha...
Companies conduct audits all the time. It is a part of doing business. For IT departments, conducting regular audits of their inventory and billing can help drive significant savings.But IT managers are busy. So most just skim the surface. They don't...
Saas, or Software as a Service, has been around for decades, but has grown more widely used since the emergence of cloud computing. The process of accessing an application over the internet is now accepted as a cost-effective and secure way of gainin...
Generative AI is rapidly becoming accepted as an instrumental part of today's IT departments, a valuable asset for CIOs and IT managers to use to analyze data and automate the process of procuring it. And there is plenty to like about a tool that he...
Finally, after years of hype, CIOs and IT managers are getting a handle on generative AI. What was just a few years ago a nebulous concept is taking its place among other technologies and tools for IT departments to assess, acquire and implement to s...
Another year is under your belt as you look forward to a new one full of its own challenges and opportunities. It's a good time to take stock of this year … what worked, what didn't work and what adjustments are needed to make the new year more produ...
