Telecom Expense Management and Call Accounting Technology!

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TEM to the Rescue: Why IT Needs This Tool Now!

For the IT/Telecom managers out there, if you're not already doing so, this may be the best time ever to get out your TEM and start using it. If you don't have a TEM, it's time to get one! TEM, as you may know, stands for Technology Expense Management. And, while, in its native form, it's been around for a while, few would argue that it's needed no...
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Are You Prepared for the Latest IT Security Threats?

Sharing the already-full plate of IT issues and challenges made worse by the pandemic are ongoing concerns over our changing security landscape. If you're an IT/telecom manager, you have probably had your agility and ingenuity challenged a few too many times last year. And 2021 is proving so far to be no different. Of course, high on the list of pr...
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3 Tough IT Obstacles You Must Tackle Now!

 As we begin to move towards a post-COVID business environment there are great opportunities right now for IT professionals to flex their muscles and not only save their organizations money, but get back on track with all the initiatives you put on the back burner last year. To do so, however, you must first find ways to tackle a few obstacles...
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Is Your IT Department (Really) Ready For 2021?

​ What are you bracing for in 2021? More budget cuts? Employees who continue to work from home? Or a little of both? One thing is certain. Technology marches forward. In fact, the pandemic has fueled innovation as more new apps hit the market. Are you keeping up? Or treading water? There is a lot on the plate for IT/Telecom managers in 2021. TechRe...
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Have You Thanked Your IT/Telecom Team?

During this pandemic, we've all been quick to thank our frontline workers, usually hospital workers and others providing essential services. And rightfully so. But when was the last time you gave a shout-out to your IT/telecom frontline? They've been through a lot over the last several months, keeping networks up, keeping phones, computers, tablets...
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Now is the Best Time to Audit Your Vendors – Here's Why!

If you are in IT, you already know how to do more with less. These days, those skills are needed even more. So, given the increasing numbers of technologies and apps you have to manage, right now you're keeping vendor contracts on the back burner. You'll get to them when things calm down, right? It's important not to let the disruptions caused by C...
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Staff and Budget Shrunk by COVID? 5 Ways TEM Can Help!

  Chances are that, if you run an IT department, your team along with your budget has been downsized. This pandemic has turned our world upside down and it's not over yet. That means you will have to continue to do more with less. But that doesn't mean that you have to compromise delivering quality and efficiency to your end users. You may hav...
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If Ever There Was a Time for An IT Audit, It’s Now!

Just when you thought you had saved all the money you could, the march is on to save even more. As businesses begin to look at their respective versions of a post-COVID "new normal" there will be even more pressure to find areas where you can save money, while ensuring that your IT department is capable of supporting a more flexible and potentially...
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COVID Cut Your Budget by 7.3%: What You Need to Do

​ What You Need to Do If you've read the latest Gartner report , you know that IT spending is down this year by 7.3%. Looking at the categories, the most dramatic budget cuts are being felt in devices, down by 16.1% and data systems, down by 10.3%. Why is this? As you can guess it's COVID-19 related, as are so many issues and challenges these days....
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Your Post-COVID Work Strategy: IT Should Play a Major Role!

A lot has changed since back in March when businesses closed their doors and hunkered down to wait out the pandemic. And, while some doors are beginning to open, it may be awhile for others. IT managers, however, should be busy right now. If they're smart. Why? Because, for many employees, working remotely has proven to be a positive transition. Fo...
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Need to Save Money? Start with IT/Telecom!

These are tough times for everyone. This pandemic has rocked us both emotionally and financially. Many businesses have had to close their doors and/or lay off employees, at least for the short term. Maybe yours is one of them. So, if ever there was a time when companies need to tighten up expenditures, this is it, wouldn't you agree? Now, as we beg...
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6 Questions to Ask Yourself as You Deal with This Crisis

How are you handling these challenging times? If you are in charge of IT/Telecom for your organization, you have a unique set of challenges. They involve not only keeping yourself and your family safe but serving the remote working needs of your end users. Some of you may be hustling to securely connect users to new applications, such as conference...
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Why Did You Pay That Invoice?

Are you looking at ways to save money for your company? Stop overpaying your IT/telecom invoices. You may not be aware that over 85% of mid-sized companies are not fully auditing their IT/telecom invoices. So, they get paid in full, month after month. While that may be easy, it comes with a potentially expensive problem: errors and hidden charges. ...
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Why is Your IT Department Not Getting Any Respect?

As comedian, Rodney Dangerfield, used to complain, "I get no respect!" It's hard to believe, with all the new technology they manage, IT departments continue to struggle to gain the respect they deserve within their companies. In fact, in a recent article in CIO Magazine, CIO of City of Los Angeles Information Agency (ITA), Ted Ross, was quoted as ...
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5G Is Here: How Ready Should You Be?

It seems like not that long ago that all we were hearing about was 3G and then 4G and all the great things it would be able to do. Now, seemingly overnight, we're hearing about 5G. Will this ever end? The short answer is "no". We'll probably soon be on to 6G and so on. Advances in technology are driving the need for networks to be constantly beefed...
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Two Things You Still Need in 2020

When was the last time you heard or read about AI and ML? How about IoT? G5? Probably not that long ago. And, of course, the list goes on. The fact is that these concepts have almost become commonplace; at least when it comes to talking about them.  And yet, behind the scenes at most IT/Telecom departments, there are more realworld issues to f...
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Are You Prepared for These 5 Trends?

 If you're in charge of an IT department, no one knows better than you the challenges that the data and analytics bring to your organization. First of all, you're charged with keeping your finger on the pulse of what's on the horizon. Along with that, you're expected to methodically implement those pieces of technology that are best suited to ...
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Are You Running Your IT Department Like Steve Jobs?

Inc. Magazine recently wrote about Steve Jobs' return to a floundering Apple, back in 1997, and how he restored focus and innovation to get the company back on its feet and into an unprecedented period of growth. And, as they say, the rest is history. The "focus methodology" Jobs deployed was dubbed the "30% rule". In a nutshell, the concept is tha...
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Get Ahead of the Curve in 2020!

​ Believe it or not we're heading into the last quarter of the year. This is the time when everyone tries to knuckle down and get some things done. It's also the time when you go back and look at all the things you were supposed to accomplish this year and nervously try to tackle a few before the holidays roll around. Here's one thing you could do ...
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Have Remote Workers? Security Just Got More Critical!

Today's IT departments are facing plenty of new security challenges, especially those supporting employees who work remotely. As you know, this is a trend that really took off with generation Y employees (millennials) seeking employers who could offer a better work/life balance. So, to secure top talent, employers started providing flexible schedul...
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About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.

Check out other recent posts by TTI

What's on tap for CIOs and IT managers in 2025? It's shaping up to be a year to exert more control over their digital transformation roadmaps as they build out practical uses for innovative technologies such as generative AI. It has taken a few years...
​These are interesting times for CIOs and their IT departments. While budgets are forecasted to rise modestly, high interest rates, persistent inflation, and a volatile stock market create a challenging environment for IT leaders seeking to meet thei...
​For CIOs and IT managers there's a lot more to manage these days. We have long stretched beyond the days of maintaining "dial tone" and are now in an era where strategic contributions are not only needed but expected by senior management, under pres...
We often hear from frustrated IT managers who bear the scars of dealing with large vendors. Being ignored in favor of other clients, waiting days for a callback, the list goes on. That's not to say that all large vendors don't care about their custom...
​For most IT departments, there are more projects scheduled than there is money to pay for them. Technology innovations are coming at us fast and furious these days and end users are pushing for the latest and greatest. So it's on IT managers to esta...
​Every year it seems like more data is becoming unlocked and available for use by devices, applications, and platforms. That means that IT managers must make decisions on what data to collect, how to collect it and how to turn it into useful informat...

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