Telecom Expense Management and Call Accounting Technology!

Telecom Expense Management and Call Accounting Blog!

Want updates in your inbox?

  • Home
  • Blog
  • If Ever There Was a Time for An IT Audit, It’s Now!

If Ever There Was a Time for An IT Audit, It’s Now!


Just when you thought you had saved all the money you could, the march is on to save even more. As businesses begin to look at their respective versions of a post-COVID "new normal" there will be even more pressure to find areas where you can save money, while ensuring that your IT department is capable of supporting a more flexible and potentially complex work environment.

You may have been reluctant in the past to bring in an expert to do a deep dive into your IT contracts, suppliers and inventory and identify areas to tighten up and save. But if ever there was a time to put your hesitations to one side and conduct a thorough audit, this is it!

Here are five areas that an independent, third party professional will look at to set you on your way to greater savings and improved efficiencies as you move forward towards a post-COVID work environment:

Billing errors
Did you know that 85% of IT/telecom invoices received from vendors have billing errors? According to analysts, they can cost an organization up to 12% of their annual IT/Telecom spend in the form of inflated costs. An auditor can quickly find these errors and help you get rebates from vendors. By the way, if you do this yourself, you are limiting your savings to around 3-5%.
Inventory waste check
What systems and equipment are you no longer using and still paying for? Inventory waste is just one of the areas an auditor will help you identify.
Vendor performance
Do you have the right mix of service providers and vendors? How current are your contracts? Have renewal dates come and gone? Auditors understand what goes into successful sourcing and can quickly uncover weak vendor performance.
Once you have conducted a review of your vendor performance, it’s time to do a deeper dive into your contracts. This is where knowledge, expertise and access to all your provider tariffs can make a big difference. For instance, lower rates should not be the only goal. Contracting favorable contract terms can be as vital or more vital than a low rate. Our sourcing team knows how to ask and receive best in class rates along with terms and conditions.
Technology expense management
How are you managing your wireless, wireline and mobile expenses? How are you managing your inventory? How much visibility do you have? Are you using a technology expense management (TEM) solution? A TEM will help you effectively manage your inventory and billing expense going forward. This is the ideal way to continue to run a tight ship and garner additional savings dollars long after the audit has been completed.

 At TTI we believe that a professional audit should save you money, not cost you money. Our professional team can conduct a complete historical audit of services throughout your enterprise, including all expenses in your voice, data and wireless infrastructure - to recover refunds and credits for your organization.

Our audits typically result in a 25-40% annual savings. Those are real dollars that you could probably use these days.

Contact us. We'll be happy to walk you through the process and explain various options around a telecommunication audit, telecom contract sourcing or a telecommunications expense management solution to create an audit experience that works for your organization.
Staff and Budget Shrunk by COVID? 5 Ways TEM Can H...
COVID Cut Your Budget by 7.3%: What You Need to D...

About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit

Check out other recent posts by TTI

Hard to believe that we're on the edge of yet another new year. Things are beginning to look better, but there are still lingering challenges for IT and telecom managers to overcome.That said, it's heartening to see managers beginning to raise their ...
For most businesses, the new hybrid work model will be around for a while. Perhaps a long while. As employees adapted to working from home, many have found its conveniences hard to give up. And employers are becoming savvy to the fact that this new l...
Remember back around April and May when we were hopeful that we were "out of the woods" from the pandemic?Not so fast! A Gartner, Inc. poll of 238 executive leaders on August 24, 2021 revealed that 66% of organizations are delaying reopening their of...
​One of the ongoing challenges IT/telecom professionals face on a regular basis is being bombarded by managers and end users with software and/or devices they claim to need. In some cases, they truly are needed and solve a real issue. However, in oth...
Call accounting is a tool that has been around for years. And it continues to prove its worth for organizations who understand the value of having visibility over their networks, from end user calling patterns to utilization to fraud.Yet there remain...
If you are in charge of an IT/telecom department, you are probably still reeling from over a year of unpredictable, almost head-spinning series of ad hoc adjustments made to accommodate the needs of remote workers. You didn't have months or even week...

We're always happy to assist you with any questions you may have.
Just give us a call!

This email address is being protected from spambots. You need JavaScript enabled to view it.
Inquire by Form
See more options!

Connect with us!

© 2020 TeleManagement Technologies, Inc.
Contact Us Today!  Start Saving on Your Technology Spend! 1-800-903-4006
before content