Telecom Expense Management and Call Accounting Technology!

Telecom Expense Management and Call Accounting Blog!

Want updates in your inbox?

  • Home
  • Blog
  • It’s the End of Q1: Are You on Track?

It’s the End of Q1: Are You on Track?

The end of a quarter brings with it an opportunity to take stock of your goals, your department efficiency, and how you are serving your end users and helping to meet the broader strategic goals of your company.

That's a lot to sort through, especially for busy IT managers who are, at any given time, juggling an array of projects while putting out fires. It is, however, an important exercise to stay on track or get back on track if issues and other concerns have made meeting goals more challenging.

Here are some areas to examine when conducting your own Q1 assessment:

  1. Leadership How effective have you been as the leader of your team? Are there ways you could be more communicative and encouraging to your employees? Are they empowered to take actions to keep end users supported? One way to find out is to schedule a team meeting to review Q1 progress and get their input. Listening is one of the key attributes of a good leader. Make sure you are doing that and that you are prepared to follow through on promises.

  2. Goals What obstacles are coming up regularly that keep you from meeting key goals? Is it a staffing issue? A process or workflow issue? What actions can you take to re-set and get back on track? Who should be involved?

  3. Vendor performance Your vendors should be true partners, working alongside your team to achieve your goals. Are they helping you to address issues and think outside the box to keep your organization operating effectively? It may be time to consider making changes.

  4. Finances This is the time of year when many IT managers realize they may not have the funds to undertake some of their more ambitious projects. Finding money isn’t easy. However, using a technology expense management (TEM) solution can help you to get better control over your IT/telecom expenses. Another great way to find areas for cost savings is to conduct a full audit.

  5. Technology What’s on your horizon? Are you on track to deliver it or have your plans slipped? This is the time to adjust expectations if necessary to get on track. Don’t fall into the trap of attempting to implement new, ambitious projects while your day-to-day operations are struggling. It will only add to your challenges.

  6. Processes and applications Which systems are you managing in house? Would it make sense to consider SaaS, outsourcing some of your applications and processes? Taking some of the burden off your team could free up significant time and resources to help you get on track with your goals. And it can help your team to get out from more tedious, time consuming tasks to play a more strategic role in your department.

We speak with IT/telecom managers regularly who are in the tight position of attempting to meet goals created during Q4 of last year while keeping today's operations running efficiently. If this sounds like you, give us a shout. Our IT/telecom industry veterans know your world. We'll be glad to discuss your challenges and provide insights to help you get your goals back on track for a more successful Q2.

What Could You Do with an Extra $100,000… or More?

About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit

Check out other recent posts by TTI

​If you're an IT manager, it won't take long to answer that question. Between updating old systems, adding more apps for end users, and attracting new talent, another $100K would be welcome.So where can you find that kind of money?​Through an audit o...
Most of the IT managers we speak with are full of exciting plans for bringing new technologies into their companies. Frankly, one reason for this is that they are using WinBill® to keep a tight grip on expenses. It helps free them up to do some amazi...
Chances are with very little effort; you can identify several legacy systems still being used in your company. If you are in IT, you are already well aware of them. These are the workhorses, the systems that just keep running. The ones that many tech...
Information Week has published the results of the latest Gartner 2023 IT Survey and, while there are no big surprises, there are some insights that bear noting. Spending is expected to reach a total of $5.1 trillion in 2024, according to the Gar...
It's that time of year again, when budgets for the new year are on every IT manager's mind. And with good reason. Budgets are tighter than ever, and odds are you won't get everything on your wish list. Probably far from it. So careful review of the "...
Anyone who has run an IT department knows that every day something new seems to crop up to take attention away from important projects and initiatives. That's because it's on you to make sure everyone has the tools and technologies to do their jobs. ...

We're always happy to assist you with any questions you may have.
Just give us a call!

This email address is being protected from spambots. You need JavaScript enabled to view it.
Inquire by Form
See more options!

Connect with us!

WinBill Reviews
© 2023 TeleManagement Technologies, Inc.
Contact Us Today!  Start Saving on Your Technology Spend! 1-800-903-4006
before content