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6 Key Areas of Focus for CIOs and IT Professionals

For CIOs and other IT professionals it can be helpful to periodically step back and look at industry trends and how others in your field are tackling the many complex issues you all face. Where are other technology leaders putting their focus over the next year? Does it match up to your plans? What new technologies are they looking to implement?

The role of CIOs and their IT departments continues to grow in importance as they now more often included in corporate strategic planning meetings and more frequently involved in board decisions as they relate to the use of technologies throughout the organization. Foundry has released its 2024 State of the CIO Report which includes some interesting findings that we've summarized below:

  1. 79% of IT leaders report that their CIOs have developed a strong educational partnership with CEOs and their board of directors.

  2. 85% of CIOs agree that they are playing a greater role in leading technology and business initiatives and that they are becoming changemakers in their organizations.

  3. 88% are increasingly focusing on digital initiatives and on innovation.

  4. 80% of CIOs report that they will have greater involvement in AI and machine learning this year. That’s up from 55% in 2023.

  5. 54% of CIOs are anticipating budget increases this year.

  6. 31% of those queried are planning to devote time to cost control and expense management.

That last stat is interesting because, while budgets may be increasing, CIOs and other stakeholders recognize the importance of managing expenses to be able to afford all the new technologies and improvements on their agendas.

One of those expenses is a company's telecom bill.

In fact, telecom represents the third greatest expense to companies. And, because of that, what many IT professionals don't realize is that catching billing errors and anomalies can save hundreds of thousands of dollars on that annual telecom spend. Using a TEM (telecom expense management) system can therefore be

instrumental in providing the visibility to find those errors and hold suppliers accountable. Another way CIOs are tightening up and saving money is through regular audits. That involves doing a deep dive of invoices, contracts, and equipment.

If you are a CIO or IT manager with a plate full of exciting projects in front of you, make sure you stay on top of your expenses so that you can afford those projects. Without proper visibility and management, these costs quickly add up. Before you know it, you're over budget. Not a place you want to be.

As IT veterans ourselves, we know your world. We'd be happy to talk with you about your programs and initiatives. We've helped thousands of IT managers tighten up expenses so that they have the resources to take advantage of new technologies to serve their end users. Feel free to contact us. We're here to help.

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About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit

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