Telecom Expense Management and Call Accounting Technology!

Telecom Expense Management and Call Accounting Blog!

Want updates in your inbox?

  • Home
  • Blog
  • Are You Providing Strategic IT and Telecom Input? Or Are You Still Putting Out Fires?

Are You Providing Strategic IT and Telecom Input? Or Are You Still Putting Out Fires?

it-putting-out-fires

What shape is your IT and/or Telecom department in? Are you running a strategic IT department, or are you still being held hostage to every quick fix and work around needed to put out fires and keep communications supported?

As you know, IT matters today more than ever. IT is taking on a much more strategic role as organizations struggle to organize and leverage the power of emerging technology in ways that advance their goals and foster growth. So you need to be front and center when strategic direction and planning occur. But you also have to run a tight ship, on the back end, so that you won't get pulled into issues and glitches that could have been avoided.

The following is a checklist of the key attributes of a successful IT/Telecom department. If you have these covered, you are in a much stronger position to provide greater value to your organization.

  • ​Have an accurate inventory of all of your IT services​
  • Have negotiated strong contracts from your carriers
  • Not paying for disconnected circuits or cell phones
  • Not paying late fees every month
  • Have a method to accurately keep track of expenses
  • Have a centralized database for all your business intelligence (no longer spread out throughout the organization in spreadsheets and databases)



How many of these do you have covered? If you don't, you need to find ways to get these processes running smoothly. Until you do that, you run the risk of being stuck in a negative cycle, where everything becomes urgent and you can't free yourself long enough to take your place at the table when strategic decisions are made that impact your department.

A Telecom Expense Management "TEM" solution can tackle all the above areas and take time consuming, tedious processes off your plate so that you can use your talents and skills more productively. If you already are using a TEM, make sure it is up to date and doing the job you need it to do. If you are not using a TEM system, it's time to do some research and find a provider who will work with your organization to tailor it to meet your needs.

This is the beginning of a brave new world for IT. Make sure you've got the basics covered so that you are able to take your place in it. 

4 Reasons to Consider Outsourcing Your Telecom Exp...
6 Skills Your New IT/Telecom Hires Need!

About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.

Check out other recent posts by TTI

The idea of spring cleaning has long become a cliché, but it's for a good reason. It is an opportune time to take stock of all the items we've collected throughout the year and clean out our inventories as we make way for new ones.Spring cleaning ...
Given the complexities of today's technology and the pressure on IT to perform, you need to have your end users on your side. That means doing more than just satisfying their needs; you need to build a strong relationship with them.Here's how:When...
If you are managing an IT department, you are faced with more tough decisions than ever before. How to secure the best talent for your team, how to optimize your carrier contracts, how to prepare for the next wave of technology, and so on. The list i...
What will be keeping you up at night this year? The same things as last year? For many IT and telecom professionals the answer is probably "yes" as you continue to struggle with harnessing technology to fit the daily needs of your end users, as well ...
​We're near the end of the year. You've taken time and energy to get a fresh 2019 plan knocked into shape. Your budget is ready with several initiatives outlined and ready to be put into action. But first, you must get your plan and your budget appro...
Those of you who are in charge of IT for your company are well aware of the huge investments being made in cloud-based networks and applications. You may be making some of your own! By the end of this year, assuming the IDC predictions are correct, a...

Contact us!

We're always happy to assist you with any questions you may have. Just give us a call!
1-800-903-4006
This email address is being protected from spambots. You need JavaScript enabled to view it.
Inquire by Form
See more options!

Connect with us!

© 2019 TeleManagement Technologies, Inc.
Contact Us Today!  Start Saving on Your Technology Spend! 1-800-903-4006
newsletter
before content