What many IT/telecom managers and CFOs often fail to realize is that as much as 20% of all telecom charges contain errors. And 85% of those errors favor the bottom lines of the carriers (Gartner Group).Just this last year our TTI team found a whole host of new types of billing errors across the top telecom vendors. BVoip, ping monitoring and late disconnects are some of them. And, left unchecked, they are costing businesses hundreds of thousands of dollars each year.
Being billed for services and inventory you no longer use.Disconnected services and equipment that has long been returned are common areas where we see chronic over billing. As long as you keep paying these invoices without questioning them, they will continue to be sent.
Paying more than you should for outdated (evergreen) contracts.It may have been months, or even years, since you signed vendor contracts that, at the time, were optimized for cost savings. But that was then, and this is now. If you’re not reviewing those contracts at least once a year, chances are that you are paying more than you should.
Paying invoices twice.It’s hard to believe you might be doing this, but it’s more common than you think. It is due primarily to using insufficient tools that don’t provide proper tracking, coordination and reporting.
And there is no shame in that. Given all that's on your plate, you lack the time to comb through every invoice and spend hours poring over contracts. You have end users and multiple applications to support.
Why? Because, while you may have some ideas as to where you can save, only a professional can help you recoup those dollars and renegotiate contracts to gain even more savings.This is where we can help. Take advantage of our risk-free limited "Deep Dive Inventory Audit" offer here. But this offer expires at the end of March, so now is the time to act.