Telecom Expense Management and Call Accounting Technology!

Telecom Expense Management and Call Accounting Blog!

Want updates in your inbox?

  • Home
  • Blog
  • TEM: It’s Not Just Telecom Anymore!

TEM: It’s Not Just Telecom Anymore!


As you probably know, the term "TEM" has for decades been the acronym for Telecommunications Expense Management. That's because back when the term was first coined, our world consisted primarily of voice telecommunications services and equipment. So, you might say, it's long overdue for an update.

Of course, there's nothing outdated about the value of TEM --- managing invoices for wireline and wireless invoices as well as providing visibility over supplier contracts and identifying opportunities for savings. This remains a critical function. Even more so in today's world.

Managing our infrastructure, however, is now about so much more than telephones and computers. It has expanded to include, not only the internet itself, but evolving internet technologies, such as the cloud and IoT. The resulting applications, along with new sources of data and other emerging technologies must be organized and optimized to establish the optimum balance between cost and value.

For these reasons the industry has replaced the word "telecommunication" with "technology", henceforth to be known as Technology Expense Management. One could argue that the term "expense management" is still confining phraseology to describe tools that enable IT and executive management to better organize and optimize their mix of services and better source their service providers. But we'll leave that one for another day.

Regardless of the name change, what's important for IT professionals is to make sure that you are using this powerful set of TEM tools to optimize your service quality and contracts and reduce unnecessary expenses. 

Here is, at minimum, what your TEM should be providing:

  • Providing an accurate inventory of all services, vendors, contracts and expenses
  • Giving you flexible reporting tools (on-perm or through cloud)
  • Enabling management of your full IT budget
  • Tracking recoveries and billing disputes with vendors
  • Helping eliminate late payment fees or overpayments
  • Support optimization of service providers and other suppliers

Replacing "telecom" with "technology" is a good move and one that we, at TTI, embrace fully. And you'll soon see the name change on our website as well. Because, one thing is certain. Technology and innovation will continue to surprise us at every twist and turn. With the right TEM tools in place, however, we will have visibility and control over how we use this technology. And, best of all, we won't be overpaying for it!

Let us know how you are using your TEM solution and what challenges might be lying up ahead on your road map. We're here to help! 

Is He or She Really the Best IT Fit For Your Compa...
Cloud, IoT...What's on YOUR IT Road Map?

About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit

Check out other recent posts by TTI

Are you letting months go by paying an unvetted assortment of suppliers, or with invoices that are getting paid without scrutiny, or contracts that haven't been re-negotiated for years? Why?The answer is that you don't have time to analyze every penn...
We think that the best way to prepare for next year is to take an honest look at what you've learned and accomplished this year. That isn't always easy in that it involves reviewing what you've done with a critical eye towards how you can improve.The...
Hard to believe that we're on the edge of yet another new year. Things are beginning to look better, but there are still lingering challenges for IT and telecom managers to overcome.That said, it's heartening to see managers beginning to raise their ...
For most businesses, the new hybrid work model will be around for a while. Perhaps a long while. As employees adapted to working from home, many have found its conveniences hard to give up. And employers are becoming savvy to the fact that this new l...
Remember back around April and May when we were hopeful that we were "out of the woods" from the pandemic?Not so fast! A Gartner, Inc. poll of 238 executive leaders on August 24, 2021 revealed that 66% of organizations are delaying reopening their of...
​One of the ongoing challenges IT/telecom professionals face on a regular basis is being bombarded by managers and end users with software and/or devices they claim to need. In some cases, they truly are needed and solve a real issue. However, in oth...

We're always happy to assist you with any questions you may have.
Just give us a call!

This email address is being protected from spambots. You need JavaScript enabled to view it.
Inquire by Form
See more options!

Connect with us!

© 2020 TeleManagement Technologies, Inc.
Contact Us Today!  Start Saving on Your Technology Spend! 1-800-903-4006
before content