TeleManagement Technologies Announces Interface to Remedy ITSM for its WinBill® TEM Solution

August 5, 2013 -Walnut Creek, CA

TeleManagement Technologies, Inc. (TTI) has developed an open interface to Remedy IT Service Management (ITSM) for its WinBill® TEM, it was announced today.

The interface provides the ability to quickly and efficiently integrate Remedy ITSM with WinBill®. It requires no EDI components to install, removing a considerable obstacle to a smooth and seamless transition. Key information contained within Remedy ITSM such as infrastructure, inventory and asset management information can be flowed through to the TTI TEM system without the expense and overhead typically involved in setting up traditional APIs on the part of the client.

By developing the new Remedy module as an open interface, TTI has enabled WinBill® to accept feeds from other ordering products, including “home grown” systems. The versatility of the interface also allows data from multiple systems to be simultaneously fed into WinBill®.

“WinBill® is a customer driven solution and this is no exception,” said Hollie Venegas, VP/Customer Service for TTI. “We are responding to a growing need for a more efficient way to collect and integrate data from Remedy that doesn’t involve the time consuming research and manual entry of telecom order details. This interface is the result of that collaboration,” she added.

WinBill® is currently the number one rated TEM provider by AOTMP on 16 core functions of TEM/WEM. WinBill® helps managers analyze, control and reduce telecommunications spending across the entire enterprise. By tapping into the power of WinBill®, users can save valuable staff time by automating processes typically required for tracking and reporting of telecom data.

About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.

We're always happy to assist you with any questions you may have.
Just give us a call!

1-800-903-4006
This email address is being protected from spambots. You need JavaScript enabled to view it.
Inquire by Form
See more options!

Connect with us!

© 2019 TeleManagement Technologies, Inc.
Contact Us Today!  Start Saving on Your Technology Spend! 1-800-903-4006
newsletter
before content