Telecom Expense Management and Call Accounting Technology!

Telecom Expense Management and Call Accounting Blog!

Want updates in your inbox?

  • Home
  • Blog
  • You’re Not Overpaying Invoices? Are You Sure?

You’re Not Overpaying Invoices? Are You Sure?

overpaying-invoices

Did you know that approximately 85% of mid-sized companies perform no auditing of their telecom invoices and pay all their bills in full, month after month without recouping any over-charges?

That isn't your company, you may say, but can you be sure? Most mid-sized companies process more than 3,000 invoices each year. And when was the last time you combed through your carrier invoices? As you know, they are long; often over 100 pages. Who has time to go through each one?

The bottom line could be thousands of dollars of over-charges lurking in those invoices. And, while we're not saying carriers are dishonest, how many times have you called by a carrier who tells you they've over-charged you?

So, assuming we have your attention, here's what you need to do:

  • ​Get the details before you sign anything. Don't settle for "Sure, we can work that out downstream". Ask them for a clear and concise statement of work "SOW", complete with milestones, deadlines and responsibilities clearly identified.​
  • Insist on a written escalation policy with named individuals and phone numbers so that you can go up the chain of command if needed.​
  • Make sure the product being installed is actually the product you purchased. That may sound funny, but it's no laughing matter when you purchase a product only to find that the company has just completed a merger or acquisition and your product has been replaced with something else of "so called equal" value.​
  • Don't get stuck paying for software updates or expensive upgrades that you didn't ask for. And you shouldn't have to pay if you change out your switch either. Not in this era of open systems.​

Of course, this takes time and effort. Plenty of it, we admit. But consider this. According to Gartner, as much as 20% of all telecom charges are inaccurate. And 85% of those errors favor the bottom lines of the carriers, not yours.

TTI is here to help. We are able to automate your invoice tracking, reporting and management. We have worked with hundreds of organizations to help them save thousands (often hundreds of thousands) of dollars in over-charges from carriers and equipment vendors as well.

The main take away, here, is not to let another month go by without taking action. It's time to stop lining the pockets of your carriers and keep that money in-house, where it belongs.

6 Skills Your New IT/Telecom Hires Need!
What Will Be Keeping IT Leaders Up at Night This Y...

About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.

Check out other recent posts by TTI

We speak regularly with IT and telecom managers who tell us they have too much on their plates and too little time. There is so much they want (and need) to do but putting out fires and taking care of day-to-day challenges always seems to get in the ...
Where is Your IT Money Being Spent?Information Week wrote recently, "The COVID-19 pandemic has accelerated the adoption of digital technologies in almost every industry sector." How true that is! And, while we often hear about CIOs looking for ways t...
​If you're staying current with the latest issues keeping CIOs up at night, you'll know that increasing efficiencies and productivity continues to claim the number one spot. A recent article in CIO Magazine, however, cites the results of an Evanta su...
Are we headed for a recession? According to a recent C-suite study cited in CIO Magazine, eight in ten CEOs are expecting a recession to impact their organizations within the next twelve to eighteen months. Recessions, as we know, can do significant...
​If you are a CFO or CIO you are probably well aware that technology and telecom rank high in annual expenses.Between networks, applications, and service providers you are spending more these days, not less. But what you may not realize is that, wit...
Outdated IT Departments Lose Credibility – and Money!​If you manage an IT/telecom department, chances are you've been struggling to keep up with all the demands of a new generation of users as well as how to implement new technologies.And yet, ironic...

We're always happy to assist you with any questions you may have.
Just give us a call!

1-800-903-4006
This email address is being protected from spambots. You need JavaScript enabled to view it.
Inquire by Form
See more options!

Connect with us!

© 2023 TeleManagement Technologies, Inc.
Contact Us Today!  Start Saving on Your Technology Spend! 1-800-903-4006
newsletter
before content