TeleManagement Technologies, Inc. Achieves AOTMP Efficiency First® Solution Certification
December 17, 2014 - IndianapolisAOTMP is pleased to announce that TeleManagement Technologies, Inc., a telecom expense management company, was awarded the Efficiency First® Solution Certification.
During the extensive Efficiency First® Solution Certification program, the alignment of TeleManagement Technologies, Inc.'s fixed and mobile telecom expense management services was evaluated and certified against stringent Efficiency First® Framework v2.0 principles. TTI was also evaluated and scored on performance and client experience.
AOTMP identified several notable strengths, including strong account management, comprehensive reporting, impressive call accounting with its WinCall® solution and TEM technology with the WinBill® solution, and strong managed services capabilities; all of which illustrate TTI's commitment to providing high quality services for its clients. Throughout the Efficiency First® Solution Certification Program, customers rated TTI high in several performance satisfaction categories, and identified operational and financial gains as a result of the business relationship. TeleManagement Technologies Inc.'s certification serves as recognition that they are a leader in telecom expense management with a strong commitment to drive performance and deliver excellent service to its clients.
"AOTMP commends TeleManagement Technologies Inc. on its certification," said Timothy C Colwell, SVP Efficiency First® Adoption. "TTI's solution capabilities are certified for alignment with twenty-nine Efficiency First® Framework v2.0 Model principles supporting fixed and mobile telecom management, and its dedication to delivering telecom management results for its customers coupled with a strong commitment to creating quality customer experience are at the foundation of how TTI earned certification."
"First of all, kudos to our team for earning a near-perfect score in every category. The process is a rigorous one, but well worth the effort. TTI is 100% committed to client satisfaction, and the certification process findings support that commitment," said TTI's CEO Mike Williams. "We are honored to be AOTMP Efficiency First® Solution Certified and look forward to continuing to provide superior solutions with our WinBill® and WinCall® products, along with the high level of customer collaboration and support for which our team has been recognized."
To view a complete list of Efficiency First® Solution Certified Vendors, please visit efficiencyfirstdirectory.com.