TeleManagement Technologies Announces Interface to Microsoft Lync VoIP Server for WinCall® Call Accounting Solution
January 22, 2014 - Walnut Creek, CA
TeleManagement Technologies, Inc. (TTI) has developed an open interface to Microsoft Lync Server for its WinCall® Call Accounting, it was announced today.
Lync, the robust MS cloud-based communications platform, is used by thousands of businesses to unify and manage communications and information. Now TTI offers the ability to interface to Lync VoIP and feed key usage information into WinCall® for purposes of providing in depth Call Accounting reporting, without any manual entry or interface work necessary on the user side.
“One of the key benefits of WinCall® is the seamless collection and manipulation of critical call data, automatically, without unnecessary steps and processes,” said Hollie Venegas, VP/Customer Service for TTI. “We continue to listen to our clients and be responsive to the need to connect to data sources and provide valuable information, with as little manual interaction as possible,” she added.
WinCall® Call Accounting tracks all telephone calls from all of your domestic and international locations, regardless of PBX type (VoIP, analog, Centrex). Through the WinCall® Call Accounting software, your organization:
- Helps facilitate internal bill back
- Identifies PBX toll fraud
- Increases employee productivity
- Gathers usage data to help make informed telecom network planning decisions
Additionally, WinCall® Directory integration eliminates the time consuming task of updating your Call Accounting database and or directory.