My new VoIP PBX vendor tells me I have to purchase their Call accounting software?

Whether you are an existing WinCall® client or evaluating the purchase of WinCall®, usually if your PBX vendor tells you your new VoIP system comes with a call accounting solution as part of your purchase , this can typically be unbundled from your purchase (even when they try and tell you it's free...). 

Typically our clients have found packaged systems are very limited or basic in function and do not provide the robust functionality of a system like WinCall®.  Don't be fooled, nothing is ever free....Don't get caught paying twice for Call Accounting when your "package" system does not meet your reporting needs.